All Systems Operational

East US - Work Management Operational
AI Services Operational
API Operational
Asset Discovery Operational
Authentication Operational
Email Operational
Integrations (3rd Party) Operational
Mobile App Operational
People Import Operational
Sandbox Operational
Scheduled Event Processing Operational
Search Operational
Web Interface Operational
Webhooks Operational
East US - iPaaS Operational
Flow Execution Operational
Proxy Server Operational
Web Interface Operational
East US - Conversational AI Operational
AI Services Operational
Intent Processing Operational
Knowledge Sets Operational
Web Interface Operational
Canada - Work Management Operational
AI Services Operational
API Operational
Asset Discovery Operational
Authentication Operational
Email Operational
Integrations (3rd Party) Operational
Mobile App Operational
People Import Operational
Sandbox Operational
Scheduled Event Processing Operational
Search Operational
Web Interface Operational
Webhooks Operational
Canada - iPaaS Operational
Flow Executation Operational
Proxy Server Operational
Web Interface Operational
Canada - Conversational AI Operational
AI Services Operational
Intent Processing Operational
Knowledge Sets Operational
Web Interface Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Sandbox Planned Maintenance 2025-11-07 Nov 7, 2025 09:00-18:00 EST

In preparation for the 12.1 production upgrade to TeamDynamix, the Sandbox environment will be undergoing maintenance on November 07, 2025 and may be periodically unavailable between the hours of 9:00am and 6:00pm EDT. Planned maintenance information for TeamDynamix can be found here: https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=21634
Posted on Oct 24, 2025 - 15:27 EDT

Production Work Management Planned Maintenance 2025-11-08 Nov 8, 2025 00:00-04:00 EST

The 12.1 production upgrade will occur on November 08, 2025 during the standard maintenance window, starting at 12:00am EDT and ending at 4:00am EDT. Planned maintenance information for TeamDynamix can be found here: https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=21634
Posted on Oct 24, 2025 - 15:29 EDT
Oct 28, 2025

No incidents reported today.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025
AWS notification delay for outbound communications
Resolved - AWS services returned to normal for us by around 3:30 PM ET yesterday. This issue resolved as of that time.
Oct 21, 08:28 EDT
Monitoring - At this time we have successfully processed through all backlogged outbound notifications that had queued for delivery. We will continue to monitor the AWS incident until they resolve all remaining latency issues.
Oct 20, 15:01 EDT
Update - We are continuing to investigate this issue.
Oct 20, 14:24 EDT
Investigating - Beginning at around 11:30AM TeamDynamix began to experience latency with our Support ticket outbound email notifications due to the ongoing Amazon AWS outages. This issue is delaying the delivery of outbound notifications when customers submit support tickets or when TeamDynamix personnel respond to items from within our environment which should relay a notification to any customer via emial. We'll provide an update as soon as the AWS outage has been confirmed as resolved or when we see the message delivery delay resolved.
Oct 20, 14:11 EDT
Oct 20, 2025
Oct 19, 2025

No incidents reported.

Oct 18, 2025
Work Management Planned Maintenance
Completed - The scheduled maintenance has been completed.
Oct 18, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 00:00 EDT
Scheduled - We will be performing scheduled system maintenance on Saturday, October 18th, 2025. Please review the details below to understand how this may affect your services:

We will be updating the SSL certificate for the production and sandbox instances of the TeamDynamix Work Management Web Application to use a Let's Encrypt certificate. This change is part of our ongoing efforts to maintain secure, encrypted connections and align with industry best practices for certificate management.

We do not anticipate any issues or disruptions as a result of this update. Access to the application will remain uninterrupted, and no action is required on your part.

If you have any questions or concerns, please contact our Support team by visiting https://solutions.teamdynamix.com.
Sep 8, 08:22 EDT
Work Management Let's Encrypt Certificate Migration
Completed - The scheduled maintenance has been completed.
Oct 18, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 00:00 EDT
Scheduled - We will be performing scheduled system maintenance on Saturday, October 18th, 2025. Please review the details below to understand how this may affect your services:

We will be updating the SSL certificate for the TeamDynamix Work Management Web Application to use a Let's Encrypt certificate. This change is part of our ongoing efforts to maintain secure, encrypted connections and align with industry best practices for certificate management.

We do not anticipate any issues or disruptions as a result of this update. Access to the application will remain uninterrupted, and no action is required on your part.

There is no downtime associated with this change.

If you have any questions or concerns, please contact our Support team by visiting https://solutions.teamdynamix.com.
Oct 17, 11:31 EDT
Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

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