All Systems Operational

East US - Work Management Operational
AI Services Operational
API Operational
Asset Discovery Operational
Authentication Operational
Email Operational
Integrations (3rd Party) Operational
Mobile App Operational
People Import Operational
Sandbox Operational
Scheduled Event Processing Operational
Search Operational
Web Interface Operational
Webhooks Operational
East US - iPaaS Operational
Flow Execution Operational
Proxy Server Operational
Web Interface Operational
East US - Conversational AI Operational
AI Services Operational
Intent Processing Operational
Knowledge Sets Operational
Web Interface Operational
US - ITAM Operational
Client Services Operational
Product Recognition Service Operational
Web Interface Operational
Canada - Work Management Operational
AI Services Operational
API Operational
Asset Discovery Operational
Authentication Operational
Email Operational
Integrations (3rd Party) Operational
Mobile App Operational
People Import Operational
Sandbox Operational
Scheduled Event Processing Operational
Search Operational
Web Interface Operational
Webhooks Operational
Canada - iPaaS Operational
Flow Execution Operational
Proxy Server Operational
Web Interface Operational
Canada - Conversational AI Operational
AI Services Operational
Intent Processing Operational
Knowledge Sets Operational
Web Interface Operational
Asia-Pacific - ITAM Operational
Client Services Operational
Product Recognition Service Operational
Web Interface Operational
Europe - ITAM Operational
Client Services Operational
Product Recognition Service Operational
Web Interface Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Sandbox Work Management 12.3 Upgrade Oct 9, 2026 09:00-18:00 EDT

The Sandbox Work Management Environment will be upgraded to 12.3 on October 9th, 2026 and may be periodically unavailable between the hours of 9:00am and 6:00pm EDT. Planned maintenance information for TeamDynamix can be found here: https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=21634
Posted on Oct 06, 2026 - 10:44 EDT

Production Work Management 12.3 Upgrade Oct 10, 2026 00:00-04:00 EDT

The Production Work Management Environment will be upgraded to 12.3 on October 10th, 2026 during the standard maintenance window, starting at 12:00am EDT and ending at 4:00am EDT. The system will be offline during this time. Planned maintenance information for TeamDynamix can be found here: https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=21634
Posted on Oct 06, 2026 - 10:46 EDT

Oct 9, 2026

No incidents reported today.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

Canada Quarterly Multi-Tenant Sandbox Refresh
Completed - The scheduled maintenance has been completed.
Oct 6, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 08:00 EDT
Scheduled - The quarterly Canada multi-tenant sandbox refresh will take place on October 6th. You may read more about the sandbox refresh process and recurring schedules here:
https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=6357

Only multi-tenant clients will be offline while their sandboxes are refreshed. Private Cloud sandboxes will remain online and will not be refreshed.

Data for the refresh will be as of Thursday October 1st at 11:30 PM ET.

As soon as all refresh activities complete, TeamDynamix will close the maintenance window.

Thank you,
TeamDynamix
Sep 15, 09:59 EDT

Oct 5, 2026

United States Quarterly Multi-Tenant Sandbox Refresh
Completed - The scheduled maintenance has been completed.
Oct 5, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 08:00 EDT
Scheduled - The quarterly United States multi-tenant sandbox refresh will take place on October 5th. You may read more about the sandbox refresh process and recurring schedules here:
https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=6357

Only multi-tenant clients will be offline while their sandboxes are refreshed. Private Cloud sandboxes will remain online and will not be refreshed.

Data for the refresh will be as of Thursday October 1st at 11:30 PM ET.

As soon as all refresh activities complete, TeamDynamix will close the maintenance window.

Thank you,
TeamDynamix
Sep 15, 09:58 EDT

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

Work Management Email Maintenance
Completed - The scheduled maintenance has been completed.
Sep 26, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 26, 00:00 EDT
Scheduled - We will be performing maintenance on the Work Management email infrastructure during the maintenance window on 9/26/2026. During this time, inbound email processing will be delayed.
Sep 25, 13:09 EDT

Sep 25, 2026

No incidents reported.

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