In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 06, 2026 - 00:00 EDT
Scheduled - TeamDynamix will be performing maintenance during the maintenance window of 12am - 4am ET this Saturday morning on the Work Management system. If you are not a private cloud customer, your instance may be impacted.

If you have critical work during this time and need to know whether your system will be affected, please reach out to support by submitting a service request (https://solutions.teamdynamix.com/TDClient/1965/Portal/Requests/ServiceDet?ID=2147) or by sending an email to support@teamdynamix.com.

Planned maintenance information for TeamDynamix can be found here (https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=21634).

Jun 6, 2026 00:00-04:00 EDT
East US - Work Management Under Maintenance
AI Services Under Maintenance
API Under Maintenance
Asset Discovery Under Maintenance
Authentication Under Maintenance
Email Under Maintenance
Integrations (3rd Party) Under Maintenance
Mobile App Under Maintenance
People Import Under Maintenance
Sandbox Operational
Scheduled Event Processing Under Maintenance
Search Under Maintenance
Web Interface Under Maintenance
Webhooks Under Maintenance
East US - iPaaS Operational
Flow Execution Operational
Proxy Server Operational
Web Interface Operational
East US - Conversational AI Operational
AI Services Operational
Intent Processing Operational
Knowledge Sets Operational
Web Interface Operational
US - ITAM Operational
Client Services Operational
Product Recognition Service Operational
Web Interface Operational
Canada - Work Management Operational
AI Services Operational
API Operational
Asset Discovery Operational
Authentication Operational
Email Operational
Integrations (3rd Party) Operational
Mobile App Operational
People Import Operational
Sandbox Operational
Scheduled Event Processing Operational
Search Operational
Web Interface Operational
Webhooks Operational
Canada - iPaaS Operational
Flow Executation Operational
Proxy Server Operational
Web Interface Operational
Canada - Conversational AI Operational
AI Services Operational
Intent Processing Operational
Knowledge Sets Operational
Web Interface Operational
Asia-Pacific - ITAM Operational
Client Services Operational
Product Recognition Service Operational
Web Interface Operational
Europe - ITAM Operational
Client Services Operational
Product Recognition Service Operational
Web Interface Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 6, 2026

Unresolved incident: Work Management System Maintenance.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026
Resolved - At this time the rollout of the hotfix for the ticket creation API issue has completed. The fix has successfully addressed the issues reported regarding custom attributes on tickets being populated. This incident will be considered resolved.
Jun 3, 16:41 EDT
Monitoring - We are in the process of rolling out a hotfix for this issue, which we will monitor to confirm it has fully addressed the issue.
Jun 3, 14:58 EDT
Investigating - We are investigating an issue regarding the usage of the Web API to create tickets which results in specified custom attributes not having values set for them.
Jun 3, 11:50 EDT
Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.