Work Management Email Draining and Outbound Email Issue

Incident Report for TeamDynamix

Identified

The email drain process and outbound email process is having issues currently and this appears to be due to an Office 365 outage. This is backing up email draining and email sending for everyone, regardless of mail provider.
Posted Nov 12, 2026 - 13:18 EST
This incident affects: East US - Work Management (Email) and Canada - Work Management (Email).